Log In | Bitbuy®: Secure Access to Canada’s Trusted Crypto Exchange

Accessing your Bitbuy account is the gateway to Canada’s most regulated and secure digital asset marketplace. In 2026, Bitbuy continues to lead the industry by offering a seamless Sign In experience backed by institutional-grade security, ensuring your Bitcoin, Ethereum, and other digital assets are always within reach.

Whether you are using Express Trade for a quick swap or Pro Trade for advanced charting, here is your comprehensive guide to a secure Bitbuy login.

How to Securely Sign In to Bitbuy

To protect your Canadian dollar (CAD) and crypto holdings, always ensure you are accessing the official Bitbuy platforms.

1. Official Login Portals

Web Portal: Navigate directly to https://bitbuy.ca/login. Look for the padlock icon in your browser's address bar to confirm the site's SSL certificate and authenticity.
Mobile App: For the best experience on the go, use the Bitbuy App (available on iOS and Android). The 2026 version supports native biometric login (Face ID/Touch ID) for faster, more secure access.

2. Enter Your Credentials

Enter your registered email address and your unique, strong password.

Security Tip: Bitbuy recommends using a unique password not shared with any other service. If you've forgotten your password, use the "Forgot Password?" link to initiate a secure reset via your verified email.

3. Complete Two-Factor Authentication (2FA)

As a CIRO-regulated platform, Bitbuy mandates 2FA to prevent unauthorized access. You will be prompted to enter a 6-digit code from your preferred authenticator:

Authenticator Apps: Google Authenticator, Authy, or Microsoft Authenticator (Recommended).
SMS Verification: A code sent to your registered Canadian phone number.

Troubleshooting Common Login Issues

If you encounter difficulties during the Sign In process, follow these steps to resolve them quickly:

2FA Synchronization: If your 6-digit code is being rejected, ensure your mobile device’s time settings are set to "Automatic." TOTP codes are time-sensitive and will fail if your clock is off by even a few seconds.
Account Lockout: After multiple failed attempts, Bitbuy may temporarily lock your account as a safety measure. Wait 30 minutes before trying again or contact 24/7/365 Human Support.
New Device Confirmation: When logging in from a new browser or IP address, check your email for a Device Authorization link. You must click this link to "trust" the new device before access is granted.
Verification (KYC) Updates: In 2026, you may be prompted to update your identity documents upon login to remain compliant with updated FINTRAC regulations.

Why Bitbuy is Canada's Preferred Choice in 2026

Logging into Bitbuy gives you access to an ecosystem built specifically for the Canadian investor:

95% Cold Storage: The vast majority of digital assets are held offline with licensed custodians, protected by over $600M USD in insurance.
CIPF Coverage: Your CAD cash holdings are protected up to $1 million per account through the Canadian Investment Protection Fund (CIPF) via Coinsquare Capital Markets Ltd.
Interac e-Transfer Integration: Once logged in, you can move CAD in or out of your account in under 30 minutes with 0% deposit fees.
Staking Rewards: Earn up to 12% APY on your favorite assets directly from your Bitbuy dashboard.

Security Best Practices for Your Bitbuy Account

Avoid Public Wi-Fi: Never log in to your financial accounts on unsecured public networks. Use a VPN or your mobile data.
Regular Password Updates: Change your password every 90 days to minimize the risk of credential stuffing attacks.
Phishing Alert: Bitbuy will never call or text you asking for your 2FA code. If you receive such a request, report it to support@bitbuy.ca immediately.

Frequently Asked Questions (FAQ)

Can I log in using my Coinsquare credentials? Yes. Since the merger, many accounts have been migrated to the unified Bitbuy platform. If your account was migrated, you can use your existing credentials to sign in.

Does Bitbuy support Passkeys in 2026? Yes! Bitbuy has introduced Passkey support, allowing you to use your phone's biometrics to sign in without ever typing a password.

What should I do if I lost my 2FA device? Click "Lost my 2FA" on the login screen. You will need to undergo a manual identity verification process with the support team to restore access, which typically takes 1–2 business days.

Take Control of Your Crypto Journey

A secure login is the foundation of a successful investment strategy. By utilizing Bitbuy's advanced security features, you can trade with the confidence that your assets are protected by Canada's most robust crypto infrastructure.